Terms of Services

Effective Date: January 15, 2025

Welcome to Datalyzer (“the App”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our data analytics application and related services available via https://datalyzer.digital.
By installing, connecting a data source, or using our App, you (“User”, “you”) agree to be bound by these Terms. If you do not agree, do not use the App.

1. Service Description

Datalyzer provides an AI-powered data analysis platform that enables users to connect their own datasets, databases, or business systems and query that data through natural language interfaces such as WhatsApp, Telegram, or a web dashboard.

Datalyzer processes your data in real time to generate insights, summaries, and reports. We do not permanently store or retain your data unless explicitly required to deliver a feature you have enabled (e.g., historical analysis or dashboard caching).

2. User Responsibilities

• You must provide valid access credentials or connections to your data sources to use the App.

• You are solely responsible for the accuracy, legality, and integrity of the data you upload, connect, or query.

• You must ensure that your use of Datalyzer complies with all applicable laws, including privacy, data protection, and consumer protection laws in your jurisdiction.

• You are responsible for maintaining the confidentiality of your accounts, API keys, and connected services.

• You must ensure your use of Datalyzer complies with the terms of any third-party messaging or database services you use (e.g., WhatsApp, Telegram, Google Cloud, AWS, etc.).

3. Data Handling & Privacy

• Datalyzer does not sell, share, or permanently retain your personal or business data.

• Data processing is limited to what is necessary to provide analytics or insights as requested by you.

• You remain the data controller under applicable privacy laws; Datalyzer acts as a data processor only when accessing your data for analysis.

• We implement industry-standard encryption and security practices to protect data during transmission and temporary processing.

• Please review our Privacy Policy for detailed information on how data is handled. By using the App, you agree to that policy.

4. Subscription and Payment

• Datalyzer offers free and paid subscription tiers.

• Paid plans are billed through our website or integrated payment processors (e.g., Stripe).

• Fees are non-refundable except as required by applicable law or per our refund policy.

• We may change pricing with at least 30 days’ notice via email or on our website.

• You may cancel your subscription at any time via your Datalyzer dashboard or by contacting support.

5. Acceptable Use

You agree not to:

• Use Datalyzer for unlawful, harmful, or fraudulent activities.

• Upload, process, or query data that infringes on the rights of others.

• Interfere with or disrupt the App or its infrastructure.

• Attempt to reverse engineer or misuse our intellectual property.

• Share your account credentials with unauthorized users.

• Use the App to send spam, abuse, or unauthorized communications.

6. Intellectual Property

All rights, title, and interest in Datalyzer—including the software, interface, models, and related content—are owned by us.
You are granted a limited, non-exclusive, non-transferable license to use the App solely for your own business or analytical purposes.
This license terminates immediately upon suspension or termination of your account.

7. Service Availability

We strive for high uptime but do not guarantee that Datalyzer will be available at all times.
Scheduled maintenance, updates, or unforeseen technical issues may temporarily affect availability.

8. Disclaimer of Warranties

The App is provided “as is” and “as available.”
We make no warranties or representations about the reliability, accuracy, or availability of the App.
Your use of the App is at your sole risk.
We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Datalyzer and its affiliates are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.

Our total liability under these Terms will not exceed the amount you paid to us in the three (3) months preceding the claim, or $100 AUD, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless Datalyzer, its affiliates, officers, and employees from any claims, damages, or losses arising from:

• your use of the App,

• your violation of these Terms, or

• your infringement of any third-party rights.

11. Termination

We may suspend or terminate your account if you violate these Terms, fail to pay fees when due, or if required by law.
You may terminate your account at any time by canceling your subscription or contacting support.

Upon termination:

• your right to use the App ceases immediately,

• we may delete your account data in accordance with our data retention policy, and

• any unpaid fees remain due.

12. Changes to Terms

We may update these Terms to reflect changes in our services, pricing, or legal requirements.
We will notify you of any material changes via email or a notice on our website.
Continued use of Datalyzer after changes means you accept the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.
Any dispute arising under or relating to these Terms shall be resolved through binding arbitration in Victoria, Australia, except where prohibited by law.
You agree to attempt resolution through good faith negotiations before pursuing legal remedies.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.
The invalid provision will be replaced with one that most closely matches the intent of the original.

15. Contact

If you have any questions or concerns regarding these Terms, contact us at Email: info@datalyzer.digital